Privacy Policy

At Twaynez, operated by PARTH ENTERPRISE, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Company Information

• Company Name: PARTH ENTERPRISE
• Brand Name: Twaynez
• Address: 10, Ram Nagar, Opp. Advin Diesel, 80ft Road, Rajkot, Gujarat, 360003, India
• Contact Number: +91 75999 99574
• Email: twaynezshop@gmail.com
• GSTIN: 24ANFPB6409C1ZN

2. Information We Collect

When you place an order or interact with our website, we may collect information such as your name, billing address, shipping address, phone number, email address, order details, payment-related information, and other information necessary to process your order.

We may also collect technical information such as your IP address, browser type, device information, and website usage information for security, analytics, and website improvement.

3. How We Use Your Information

• To process and fulfil your orders.
• To arrange shipping and delivery.
• To communicate with you regarding your orders.
• To process payments through our payment service providers.
• To provide customer support.
• To process eligible returns, replacements, refunds, or complaints.
• To prevent fraud, misuse, and unauthorized transactions.
• To improve our products, services, website, and customer experience.
• To comply with applicable laws and legal requirements.

4. Payment Information

Payments may be processed through third-party payment gateway providers. Twaynez does not ordinarily store your complete debit card, credit card, UPI, or banking credentials on its own servers. Payment information is handled by the applicable payment service provider according to its privacy and security practices.

5. Sharing of Information

We may share necessary information with trusted service providers such as payment gateways, courier and logistics partners, website service providers, technology providers, and other vendors required to fulfil your order or provide services.

We may also disclose information where required by applicable law, government authorities, courts, or law-enforcement agencies.

6. Cookies

Our website may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, improve performance, and provide relevant services.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. Third-Party Services

Our website may use third-party services including payment gateways, courier companies, analytics services, Shopify services, and other technology providers. These providers may process information according to their own applicable policies.

9. Children's Privacy

Our website is not intended for individuals who are unable to legally enter into transactions. We do not knowingly collect personal information from children for commercial transactions.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements. The updated policy will be published on this page.

11. Contact Us

If you have questions regarding this Privacy Policy or the use of your personal information, please contact us.

• PARTH ENTERPRISE
• Brand: Twaynez
• Email: twaynezshop@gmail.com
• Phone: +91 75999 99574
• Address: 10, Ram Nagar, Opp. Advin Diesel, 80ft Road, Rajkot, Gujarat, 360003, India