Terms and Conditions

These Terms and Conditions govern your use of the Twaynez website and your purchase of products from PARTH ENTERPRISE.

1. Business Information

• Company: PARTH ENTERPRISE
• Brand: Twaynez
• Address: 10, Ram Nagar, Opp. Advin Diesel, 80ft Road, Rajkot, Gujarat, 360003, India
• Phone: +91 75999 99574
• Email: twaynezshop@gmail.com
• GSTIN: 24ANFPB6409C1ZN

2. Acceptance of Terms

By accessing or using this website and placing an order, you acknowledge that you have read and agree to these Terms and Conditions, together with our Privacy Policy, Shipping Policy, and Return, Replacement & Refund Policy.

3. Products

Twaynez offers fashion jewellery and related products, including jhumkas and products suitable for festive and traditional occasions.

We make reasonable efforts to display product images, descriptions, colours, sizes, and other information accurately. However, slight variations may occur due to photography, lighting, screen settings, manufacturing processes, or product batches.

4. Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue products where necessary.

5. Product Pricing

Product prices are displayed on the website and may change from time to time. Applicable taxes, shipping charges, discounts, or other charges will be displayed where applicable during the purchase process.

6. Orders

Placing an order constitutes a request to purchase the selected products. We reserve the right to cancel or refuse an order where necessary, including in cases involving pricing errors, suspected fraud, product unavailability, incorrect information, or other legitimate operational reasons.

7. Payment

Payments may be processed through third-party payment gateway providers. By completing a transaction, you agree to provide accurate payment and billing information required to process the order.

8. Shipping

Orders are shipped using third-party courier and logistics partners. Delivery times are estimates and may vary due to factors outside our reasonable control.

9. Returns, Replacement and Refunds

Returns, replacements, and refunds are governed by our Return, Replacement & Refund Policy.

For damage, wrong-product, missing-product, defective-product, or delivery-related claims, customers are required to follow the applicable evidence and unboxing-video requirements described in that policy.

10. Unboxing Video

Customers should record a continuous unboxing video beginning with the unopened courier package and continuing until the product has been fully removed and inspected.

The video should clearly show the courier label, package condition, product, packaging, and any alleged issue. An edited, incomplete, or unavailable video may prevent us from verifying a delivery-related claim and may result in the claim not being accepted.

11. Website Use

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code, or use the website for unlawful purposes.

12. Intellectual Property

Unless otherwise stated, website content including text, images, graphics, logos, product descriptions, designs, and other materials may be owned by or licensed to PARTH ENTERPRISE or Twaynez. Such content may not be reproduced, copied, modified, distributed, or commercially exploited without appropriate authorization.

13. Third-Party Services

The website may use third-party services including payment gateways, courier providers, analytics tools, Shopify services, and other technology providers. Their respective terms and policies may also apply to your use of those services.

14. Limitation of Liability

To the extent permitted by applicable law, PARTH ENTERPRISE shall not be responsible for indirect or consequential losses arising from circumstances beyond its reasonable control.

15. Changes to These Terms

We may update these Terms and Conditions from time to time. Updated terms will be published on this page and will apply from the date of publication unless otherwise stated.

16. Governing Law

These Terms and Conditions shall be governed by applicable laws of India. Subject to applicable law, disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Rajkot, Gujarat.

17. Contact

For questions regarding these Terms and Conditions, contact us at:

• Email: twaynezshop@gmail.com
• Phone: +91 75999 99574
• Address: 10, Ram Nagar, Opp. Advin Diesel, 80ft Road, Rajkot, Gujarat, 360003, India